Bilingual/ Spanish-English Customer Service Representative

Full Time
EXPIRES 12 Jun, 2019

Job Location

Georgetown, Guyana

Description

The Bilingual/Spanish-English Customer Service Representative is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and adhering to special conditions for each Customer Service Representativen.

Requirements

Education

  • Must have 5 CXC subjects with passes in English and Math.
  • Excellent command English.
  • Fluent in  speaking Spanish 

Experience:   At least six months experience in a similar position.

 

For foreign nationals, must have a work permit and all legal immigration documents  (valid passport) to apply.

Responsibilities

  1. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
  2. Assist Customers finding products that match their needs.
  3. Answer questions about products and promote their value and best features.
  4. Maintain an awareness of all promotions and advertisements.
  5. Meet established sales objectives by selling products and services.
  6. Handle customer concerns and issues.
  7. Employee must be able to accomplish at least 50% of department’s Sales Target weekly.
  8. Must be equipped with the knowledge of the Five Selling Steps and ensure that it is followed at all times.
  9. Reaching Sales commission targets.
  10. Assist in taking customer items out.
  11. Answer questions about products and promote their value and best features.
  12. Reaching Sales commission targets.
  13. Maintain an awareness of all promotions and advertisements.

Apply now

Interested persons can send applications to:
The Human Resources Supervisor
Giftland OfficeMax
Plantation Pattenson, Turkeyen, Georgetown.
or
Email: recruitment@giftlandofficemax.com

Only shortlisted person will be contacted 

Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.

A JOB BY

Giftland Office Max

Giftland Office Max



Overview

Giftland OfficeMax is the leading Department Store in Guyana with over fifteen individual Departments. Our daily operation is represented by over 190 employees. Giftland is committed to excellence through providing exceptional customer service, competitive prices and a wide variety of quality products. In 2015, Giftland opened a Mall which features over 140 different concessions including the largest Sports, Electronics, Stationery & Office Supplies stores in Guyana and the Caribbean. There are 8 Multiplex Theatre, Video Arcades, Beauty Salons, Health & Nutrition Stores, Barber Shops, a Jewelry Store, ATMs and many more amenities.
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