Full Time
EXPIRES 31 Dec, 2019

Job Location



HIAS, an International NGO seeks a Counselor who would be responsible for delivering mental health and psychosocial support services (MHPSS), including responding to incidents of gender-based violence (GBV) in a timely, survivor-centered and caring manner.   The counselor works with survivors of GBV, community partners such as women’s groups, service providers and local authorities.  In addition, the counselor will provide individual and group support to other vulnerable and marginalized beneficiaries.  The Counselor also assists in raising awareness to prevent gender-based violence incidents from happening and to ensure that survivors of GBV know what the services available to them are and how to access them.

This position supports HIAS Refugee Rights Framework by supporting forcibly displaced migrants and refugee right to be protected from violence and discrimination and the right to recovery from the shock of displacement.

The Counselor will report to the Country Director and the GBV officer and will assist the Protection officers as requested.


  • Degree in Psychology or related field with a minimum of  3 years of counseling and/or social work experience including working directly with survivors of GBV.
  • Knowledge and experience of mental health and psychosocial programming in the humanitarian context
  • Familiarity with IASC guidelines on MHPSS and GBV  in Emergency Settings
  • Demonstrated  experience in group facilitation techniques
  • Strong motivation to humanitarian work, service-oriented mindset and sense of accountability
  • Demonstrated ability to think creatively and critically
  • Ability to work within a  multidisciplinary team towards the best interests of HIAS clients while managing a high volume of work, including stressful workloads and working with limited resources
  • Good analytical skills and attention to details.
  • Strong communication skills and capacity to positively influence change


      Fluency in English  and Spanish required. A minimum 1-3 years’ working experience preferably in one of the following sectors: social, charity, Government or NGO.  University degree or equivalent. Excellent computer skills; proficiency in Microsoft office suite (Word, PowerPoint, Excel, Outlook). Excellent organizational and problem solving skills.  Must be a team player and able to work with a range of diverse, vulnerable populations; understanding of community based approach required. Ability to uphold the highest level of integrity and confidentiality.  Passionate about HIAS’ mission and values.


  1. Conduct intake and psychosocial assessments of clients referred by HIAS protection officers
  2. Provide one-on-one emotional support counseling and guidance to GBV survivors and other vulnerable individuals
  3. Contribute to the development of a reliable referral system with service providers in Guyana including governmental institutions, civil society and the private sector.
  4. Coordinate and facilitate support groups with vulnerable beneficiaries, both at the HIAS office and in safe community settings
  5. Conduct home visits and mobile service provision in community safe spaces
  6. Collaborate closely with the GBV Officer to provide outreach to encourage survivors to come forward and seek assistance
  7. Work collaboratively with other agencies providing services to Venezuelan refugees and migrants
  8. Provide input to all program development activities.
  9. Gather updates regarding changing needs, risks and gaps in protection from the community.
  10. In addition and in support of the Protection Officer, conduct interviews with person(s) of concerns and provides regular input on daily actions; conducts needs assessments; conducts home visits, as needed.
  11. Ensure quality and integrity of information captured and documented.
  12. Ensure constant and accurate upkeep of data (physical and electronic) to reflect the status of persons of concern by checking that all data fields are filled in properly; manages and updates refugee files as necessary. Compile periodic registration statistical reports and circulate them to all concerned parties, including external parties; analyzes data to ensure data quality and integrity, and reports trends and issues, as required.

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Candidates wishing to apply, please send your CV and cover letter to by December 16th, 2019.

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HIAS is an international nonprofit organization that provides humanitarian aid and assistance to migrants and refugees. Founded in New York in 1881. We work in 14 countries across the World. HIAS Guyana was founded in 2019.
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