Job LocationFarm East Bank Demerara
Bar supervisor is responsible for assisting with bar operations, ensuring that customers receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceeded and maintaining health and safety standards within the bar
Must have knowledge of POS system
Previous experience of bar or club work required
Demonstrable experience of delivering excellent customer service Skills
Good communication skills
Ability to work within team and supervise a team
Ability to work under pressure
Excellent customer care skills
Good time management and ability to prioritise effectively
Able to delegate effectively
Able to work unsupervised
The main purpose of this job is to ensure the customer receives the highest quality of sevices.
To assist the operational running of the bar and ensure that staff are fulfilling their duties to the best of
To provide excellent customer service,
To maintain high standards of hygiene, health and safety.
Ensure high standards and efficiency of work
Maintain strict stock and financial control.
1.Supervise the smooth running of the bars
Ensure all venues open on time and that they are ready for business.
Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue.
Keep staff busy and productive at all times.
Ensure staff meet the standards of the bars, addressing and correcting bad practice where need be.
Maintain back of house and cellars to a high standard.
Liaise on shift with Head Chef to resolve problems and ensure great service.
Complete daily paperwork to ensure the safe running of the venues, and for those standards to be
monitored and maintained throughout the shift
Pre-empt and actively responding to problems that arise and keeping management up to date.
Ensure all venues close on time, end of day jobs completed to a high standard, staff are signed off
promptly, all back and front of house areas checked and secured and that venues are in excellent
order for the next day’s service.
To actively maintain all areas within your remit, i.e. toilets, Atrium, smoking area.
To clean and maintain all equipment and notify management of any issues.
Assist in cash handling procedures as required
Feedback on your shift to the managers
Attend all staff meetings.
2.Stock & Financial Control
Provide supervision and assist in the timely and accurate completion of tasks in relation to the following; Tills
To follow all Till and Cashing up procedures and ensure all staff are following these correctly.
Detailed check of deliveries for accuracy and quality of product.
Ensuring stock is received and secured in cellars on delivery.
Ensure stock rotation is applied when storing deliveries and that the correct storage method is
applied to each product.
Display stock levels should be monitored throughout your shift and replenished as required.
Recording any wastage
3.Assist in the training of bar staff
Assist in induction days as required
Monitor new staff and allocate “shadows” for their first few shifts
Report back to the managers any areas where refresher training may be needed
Help coach and bring staff through.
Brief staff at the beginning of the night and debrief at the end
4.Health & Safety
Ensure high standards of health and safety are maintained at all times
Complete required cleaning tasks in accordance with the Bars daily and weekly tasks sheet,ensuring the work has been completed to a high standard.
Ensure the storage areas are kept in a clean, tidy and safe condition.
Ensure any faults or problems with equipment and the venue are reported
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Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.
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