Job LocationWaterloo street, georgetown
Handle and coordinate Freight consignment delivery/recovery activities efficiently according to standard operating procedure and customer requirements to maximize productivity/customer satisfaction. Own vehicle is required
Experience:3 years of relevant experience preferably in the Freight Forwarding and Logistics industry
Knowledge of AsycudaAcademic
Level:Minimum requirement Bachelor
Gender:Either Male or Female
Coordinate with customers (if required) on shipment handling according to standard operating procedures and customers requirements
Handle customer enquiries/complaints on shipment handling
Update supervisor on progress of handling shipments
Highlight to supervisor on complex operations issues
Coordinate with airline/shipping line /supplier/contractor contact to ensure smooth shipment handling and compliance with standard operating procedures/customer requirements
Coordinate with Supervisor to ensure prompt issue resolution and smooth operations
Create customs documentation and post on the webserver
Fill template with billing info, to send to the Finance department in DR
Coordinate Collection of services & duties with Customer upon or prior to deliveryScan invoices and post on server
Fill AP template with invoices to be paid to vendors Process payment when due for vendors
Prepare Payment template
Coordinate effectively with other department contacts to ensure efficient shipment handling/documentation/customs clearance/customer issue resolution
Process inbound shipments as per standard operating procedure and customer requirements
Process and file shipping documents as per standard operating procedures
Monitor shipment status and update company systems ( Air / Ocean) as per business rules
Handle cargo pre-claims
Monitor empty container returns as per standard demurrage procedure
Incumbent has no direct reports and authority over country line and functional personnel.
Nevertheless he/she must be able to demonstrate ability to influence decisions/actions through provision of value-added inputs into the organisation’s business processes.
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the position is available per direct.
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