Receptionist

Full Time
EXPIRES 21 Nov, 2018

Job Location

Guyana, Georgetown, 43 Hadfield Street

Description

Millenium Manor Hotel seek to employ the service of a trained receptionist male or female who will welcome our guests to the hotel, making reservations for them and attending to their other needs that are instrumental to their comfort during their stay at the hotel.

Requirements

Exhibit excellent knowledge of customer service.
Good interpersonal skills.
Must be orderly.
Ability to multi-task.
Good crisis management skills.
 

Responsibilities

Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.

Apply now

Application process: send us your documents by email:
1). Resume
2). Recent photo
3). Copy of passport

Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.

A JOB BY

Millenium Manor Hotel



Overview

We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our goal of becoming the most preferred brand in each segment that we serve for our associates, guests, and owners. We support our mission and goal by adhering to a set of core values that characterizes our culture.
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