Trilingual Level 2 Help Desk Technician

Full Time
EXPIRES 07 Nov, 2018

Job Location

210 Camp and New Market Street

Requirements

Skills, Licenses, Knowledge, Education and Training Requirements:

  • High school diploma or equivalent required
  • Prior Tier I help desk experience
  • Requires excellent customer service skills
  • Solid foundation of Personal Computer experience
  • Troubleshooting capability
  • Overall knowledge of desktop productivity products
  • Ability to work in a team environment
  • Proven ability to remain flexible in a changing environment
  • Attendance and schedule adherence are requirements of this position
  • May require additional project-specific training
  • Experience troubleshooting printers
  • Office 365 experience
  • Ability to fluently speak and write in Portuguese, Spanish and English

Responsibilities

Job Responsibilities:

  • Provide professional end-user support via telephone, email or web submits
  • Provide restorative or maintenance actions to resolve end-user problems
  • Responds to end-user problems based on standard procedures
  • Track incidents and calls, including but not limited to, entering data into the database timely and accurately
  • May be responsible for ensuring systems are configured properly
  • Regularly check, read and respond to emails from users, management, and client

Apply now

You can also apply by delivering your application to our office 210 Camp and New Market Street.

Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.

A JOB BY

INet Comminication Inc

INet Comminication Inc



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