Customer Service Representative/Call Center Agent
Job LocationLot 7 Bella Street, Pouderoyen, West Bank Demerara
You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.
- High school diploma or equivalent
- Fluent in English
- Proficient in relevant computer applications
- 1-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
- Ability to handle stressful situation appropriately
To be discussed at interview
- Attractive Remuneration Package Available
The General Manager
7 Bella Street, Pouderoyen,
West Bank Demerara
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