Logistics Coordinator

The Logistics Coordinator is responsible for supporting the Company by providing administrative support and managing enquiries from identified key customers for both import and export services. This resource must ensure that updates are provided to all relevant parties involved to ensure timely and accurate Import and Export freight documents are provided to the final consignee for clearance of cargo.

• A minimum of 2 years relevant experience in the Shipping Industry

• Five (CSEC) passes inclusive of English Language and Mathematics

• Computer Literacy

Logistics:

• Request rates from various agents/service providers

• Prepare quotations via Magaya and follow up with customers for both import and export shipments

• Liaise and follow up with agents to book shipments and arrange picking up of cargo in a timely manner, ensuring that customers are updated routinely Address problems and issues that may arise daily with customers shipments

• Follow up with export customers for payments for services rendered

• Provide the documentation department with the relevant import buy/sell information

• Prepare all documentation required for both import and export shipments

• Assist in preparation of Tenders & Contracts where applicable

• Provide key customers with requisite reports

• Following up with the shipping lines on a regular basis for estimated arrivals for all shipments

• Notifying customers of expected shipments via pre-alerts as well as providing them with updates on the status of their shipment

• Preparing and submitting riders to shipping agents upon receipt of their arrival notices

• Preparing invoices on MAGAYA and sending to customers along with their bill of lading and other supporting documents notifying them of the arrival of their shipments

• Entering all Bills of Lading in ASYCUDA

• Preparing a revenue to Accounts for each shipment showing the profit on respective shipment

• Confirming arrival of shipments (advising the customer accordingly) with shipping agents to co-ordinate delivery of documents to the consignee

• Following up with the return of containers to port and invoicing customers where applicable for demurrage

• Any additional duties that may be required by Management

Sales

• Contacting new customers to determine their logistics needs

• Ensuring quotes are submitted and presenting proposals to penetrate customer accounts

• Follow up on quotations and outstanding AR with customers

• Addressing customer questions and concerns in a timely manner

• Preparing Weekly Activity Sales Reports

• Collaborate with the Documentation department, Accounts and Brokerage team to ensure customer service levels are maintained

• Maintain proper documentation/filing system for company's correspondences.

• Coordinate as necessary, regular maintenance and repairs to building fixtures, appliances, and office equipment.

• Liaise with service providers to complete audit activities on a monthly or/as needed to ensure service is uninterrupted and billings is accurate

Administrative

• Handles correspondence for directors / managers which includes drafting routine correspondence and expedites urgent, confidential, and important correspondence to appropriate personnel as needed. Supports directors / managers in administering Company business to include written and oral communication.

• Coordinate the procurement of office stationery, equipment and furniture for the head office and support sub offices when needed.

• Organizes correspondence in priority order; exercises discretion in ordering documents for immediate action and forwards pertinent correspondence directly to associates for their attention and follow up.

• Prepare purchase orders to vendors being the liaison person between Procurement and Finance.

Systems Knowledge

• Very good knowledge of Customs Systems - Asycuda

• Working knowledge of Financial Accounting e.g. Peachtree/Sage

• Freight and Logistics Management software e.g. MAGAYA

• Working knowledge of Microsoft Office including Word, Excel and Power Point