Management of all Digital applications and Services for Caterpillar and MACORP.
At least five (5) CSEC subjects inclusive of Mathematics and English.
Mechanical or technical equipment background would be an asset.
Good interpersonal skills with a strong customer service focus.
Good communication, analytical and organizational skills.
Computer skills and knowledge of Microsoft Office (Excel, Outlook).
At least one (1) year experience in a similar field.
Must be self-motivated and able to adapt to changing priority schedules.
Use of software tools (Microsoft Access, Excel, Outlook, Project and others) to analyze condition monitoring / backlog data.
Use of the Dealer Business System (DBS) to extract customer and equipment history.
Manage Backlog Program (Track backlogs from start to completion).
Generate quotations when necessary.
Send quotations to respective section and/or stakeholders directly when necessary.
Follow-up until backlog is closed depending on customer approval.
Management and configuration of Caterpillar Digital applications (VisionLink, Customer Portal, Remote access monitoring, mobile apps, etc.)
Prepare reports and recommendations as required.
Machinery Corporation of Guyana Limited (MACORP) was founded in 1993 by GECOLSA a well known CATERPILLAR dealer in South America with operations in Colombia, Bahamas and some other countries with related businesses. MACORP was established by being awarded by CATERPILLAR as the only Authorized Caterpillar Dealer in Guyana. The bid of MACORP was selected from several other Companies’ bids. Companies with long and proven experience as dealers of CATERPILLAR and other manufacturers’ product line of heavy equipment. In 2018, MACORP celebrated 25 years of service to Guyana. Through all its years of operation in Guyana, MACORP has been very active in the country’s development, contributing directly with technical support and equipment supply to the most important productive sectors – Mining, Agriculture, Road construction, basic industry, Marine, Forestry and Electric Power Generation.