We seek a highly skilled and experienced Operations Manager to oversee our company's daily operations and drive efficiency, productivity, and growth. The Operations Manager will develop and implement strategies to optimize operational processes, enhance customer satisfaction, and achieve organizational objectives.
Qualifications:
· Bachelor's degree in business administration, operations management, or knowledge of construction.
· Proven experience in a senior operations management role, preferably in engineering
· Strong leadership and team management skills.
· Excellent analytical and problem-solving abilities.
· Exceptional communication and interpersonal skills.
· Ability to thrive in a fast-paced and dynamic environment.
Key Responsibilities:
· Develop and implement operational policies and procedures to streamline processes and improve efficiency.
· Lead and manage cross-functional teams to ensure seamless coordination and collaboration across departments.
· Identify opportunities for cost reduction and revenue generation while maintaining high-quality standards.
· Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement.
· Cultivate a culture of continuous improvement and innovation within the organization.
· Ensure compliance with relevant regulations and standards.
Total Property Management Services Incorporated (TPMS) is Guyana’s leading Property Management Company and prides itself on being the only ISO 9001-certified Property Management Company in Guyana. TPMS is located at 476 Republic Park, Peter’s Hall, East Bank Demerara. Pryiadarshni Rai, Annabelle Carter-Sharma, and Suparna Narine conceptualised TPMS. They bring years of knowledge, grounded insight, business acumen, and experience. To gain the respect and full recognition of our valued customers, associates, and prospective clients, we work tirelessly to communicate with all stakeholders to complete all work efficiently and effectively. In March 2020, TPMS legally registered and incorporated the business venture as a company. Consequently, The team comprises operations, administrative, and logistics personnel with approximately seventeen (17) hardworking subcontractors who know the industry equally well and work shoulder-to-shoulder with us. And you know what! They have diligently cared for the needs of our customers by providing them with quality and unique services that protect and add value to their real estate assets. The numerous positive feedbacks are motivational and drive our growth, development and confidence to serve others. Further, we are adequately qualified, possessing the requisite skills and experience to manage any project within the scope of our operations. TPMS works collaboratively with all stakeholders and other interested parties to meet and exceed customer satisfaction.
Our Mission: To be the leading provider of quality, professional, honest, unique, and value-added property management and maintenance services in Guyana.
Our Vision: To deliver cost-effective property management and maintenance services to our clients with understanding, care and quality service that exceeds their expectations.
Our Services: Our capabilities, scope, and target market are scalable and able to meet the demands of any project because we possess the necessary resources needed to get the job done. No job is too large or small for us to handle! Our services include but are not limited to:
● Gardening and Landscaping
● Electrical Repairs and New Installations
● Preventative Maintenance Repairs of Equipment
● Plumbing Repairs and New Installations
● Air Conditioning Repairs, Servicing and New Installations
● Fabrication Services
● Metal Door Repairs
● Building Repairs and Pressure Washing
● Cleaning/Janitorial Services
● Coordination of services – Waste Management, Pest Control & Laundry Services