Cashier/Customer Service Specialist

Full Time
EXPIRES 05 Sep, 2018

Job Location

Durban Street, Werk en Rust

Description

As a Customer Service Specialist/Cashier, you will essentially serve as the 'face' of the company offering superior service to customers. This position requires a high level of patience, gentle speech, genuine care and concern for others, and a postive attitude with a warm smile.

 

Requirements

REQUIREMENTS
1) Excellent verbal and written communication skills. 

2) CXC passes in Maths and English of grade 2 or higher. 

3) Prior experience in a cashier/customer service related job is an asset.

4) Must be self motivated and a great team player.

Responsibilities

RESPONSIBILITIES
• Warmly and professionally answering inbound calls, assisting customers with telephone inquiries and directing the calls to the appropriate team member as necessary.

• Resolving customer complaints via phone, email, or social media. Attempting to persuade customers to reconsider cancellation of orders.

• Keeping track of monies set aside whether it's for refund, contract employee payment, etc.

• Maintaining accurate records for all financial transactions.

• Actively participating in and planning of marketing events and community outreach for the company to reach and acquire new customers.

• Informing customers of any deals and promotions that may be occuring.

• Handling of money will be required.

• Offering friendly and patient assistance to in office customers and online customers. This includes providing quotations to customers both in store and online.

• Collecting pertinent information such as email addresses and phone numbers from all customers.

Remuneration

REMUNERATION
Will be discussed during the interview. 

 

Apply now

APPLY NOW
Email resume and cover letter to admin@shopbacunited.com or apply through the Skilled Guyanese website. 

Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.

A JOB BY

BAC Couriers

BAC Couriers



Overview

BAC Couriers is the solution for your Online Shopping needs! Our company provides a unique service to individuals living in Guyana. We understand how difficult things are financially in today's world so we strive to offer a service that is high in quality but affordable in price! We hope to give you an amazing online shopping experience with our door-to-door delivery service. We are an Online Shopping/Shipping and package delivery service that allows you to shop online from any website around the world. Customers can send us links of items they are interested in from any credible website in the world and receive a quick quote to ship the item(s) to Guyana. Our quotes include all shipping and duties charges for your convenience. Alternatively, if you have a debit/credit card with the VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS logo, you can sign up for your own mailbox address and purchase and ship your items to us. We'll take care of the shipping and clearing but if you prefer to use your own broker to clear your item(s), please notify us before shipping so that we can prepare your cargo accordingly.
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